PRIVACY POLICY

This Privacy Policy describes how www.bialucina.com (“the Site”, “we”, “us”, “our”) collects, uses, and discloses Personal Information when you access or make a purchase from our Site.

Personal Information

When you visit the Site, we collect certain information about your device, interaction with the Site, and data required to process transactions. Additional information may be collected when you contact us for customer support.

“Personal Information” refers to any information that can identify an individual, directly or indirectly.

Device Information

Collected automatically when you access the Site.

This may include browser type, IP address, time zone, cookie data, pages viewed, search terms, and interaction with the Site.

Purpose: to ensure proper site functionality and to analyse usage in order to refine and improve the experience.
Source: collected via cookies, log files, pixels, and similar technologies.
Disclosure: shared with Squarespace as our service provider.

Order Information

Collected when you place an order or attempt to do so.

This includes name, billing and shipping address, email, telephone number, and payment details.

Purpose: to process and fulfil orders, manage payment, coordinate shipping, issue confirmations, and conduct fraud screening. Where permitted, to communicate updates or information relating to our services.
Source: provided directly by you.
Disclosure: shared with Squarespace and our logistics partner DHL.

Disclosure of Information

We disclose Personal Information only as necessary to operate our business, fulfil orders, comply with legal obligations, or protect our rights.

Cookies

Cookies are used to support essential site functionality, remember preferences, and analyse site performance.

They may be session-based or persistent, with typical durations ranging from 30 minutes to two years.

You may disable cookies through your browser settings. Certain features of the Site may no longer function as intended.

Do Not Track

The Site does not alter data collection or usage practices in response to “Do Not Track” signals, as no consistent industry standard exists.

Retention & Updates

We retain Personal Information only as long as necessary to fulfil the purposes outlined in this Policy.

This Privacy Policy may be revised from time to time to reflect operational, legal, or regulatory changes. The most current version will always be available on this page.

Contact

For any questions regarding privacy or data practices, please contact:
bronwyn@bialucina.com

Regulatory Rights

Where applicable, you may contact your local data protection authority. In Australia, this includes the Office of the Australian Information Commissioner:
https://www.oaic.gov.au/about-us/contact-us/